Do you want to know when to call an emergency plumber?
Ok so, you want to know when to call an emergency plumber. The truth is you never want to call an emergency plumber. Don’t get me wrong, I’m going to give you some reasons that you will need to call one, but let’s back up before that.
Before it ever gets to be an emergency, you should know in advance what plumber you want to call. And the reason I say that you want to have time to look at their webpage. You want to have time to find out what they do. You want to have time to find out what their specialities are. You want to have time to check out their reviews. Are the other customers that use them happy with the services that they get? I’m going to tell you some reasons here in a minute, but the truth is you never want to call an emergency plumber, you want to call your plumber. Now what I’m going to give you are the emergency reasons that you may want to do it.
Shutting off the water to your house is something you should know how to do, to be honest, it’s something everybody in your family should know how to do. So if you’ve got a waterflood, the first thing you want to do is stop the water. Go out – to watch the video in advance that way you know how to go out and do that.
The other emergency reason that you may need to call a plumber is if you have sewage backing up. So there can be multiple reasons for that your sewer could be backed up and it could be backing up in your house, and this is something that you want to stop and get taken care of as quickly as possible because of the health issues from raw sewage coming up in your house.
There are different tricks here to check outside in advance, make sure you know where your two-way cleanouts are. That is probably going to be one of the questions that the plumbing company calls – or the plumbing company that you call are going to have. So you need to know where your two-way cleanouts are.
Now here’s a little trick if you’ve got plugs or gem caps on top of your two-way cleanouts,instead of letting the water back up inside your house, if you’ll take those caps off, if it is stopped up between your two-way cleanouts and the street of the city tap, wherever it is, if you’ll pull those caps off your sewage will come up there. Now don’t get me wrong you’re going to get toilet paper, you’re going to get poop, you’re going to get all kinds of fun things in your flowerbed. But would you rather be cleaning up your flowerbed or would you rather be cleaning up your master bathroom, or maybe even your bedroom? Depending on how bad it gets.
So you’ve got different options. Know where everything is in advance, know your plumbing system, you will want to call a plumber if you have an emergency and you have flooding, and you need that line fixed. And chances are you will need to call a plumber if your sewer is backing up into your house and it’s emergency, and it’s something you need to get taken care of.
Now I said there were a couple of reasons, when your sewer line gets stopped up it may be out in the city main. Check with your neighbours, ask them: hey, are all having any sewer problems? Because city mains can get back to up too. The third reason you may want to call a plumber is if you don’t have any water. Now here’s another thing, if you’re familiar with your meter and how it works, go out and open it up and look at it.
Did your city water gets cut off? Is it cut off for your neighbours? Maybe the city’s got a problem, and they’re trying to take care of it. So there’s a lot of different reasons that you may need to call a plumber, and I don’t want to say an “emergency plumber”, know your plumber in advance.
Make sure it’s a plumbing company that you know, make sure it’s one that you like, and make sure it’s one that you trust. I’ve been in this industry for a long time; there’s a lot of people out there. I wouldn’t come to my house. So make sure you know who you’re going to call in advance. Now here are two reasons you may not want to call an emergency plumber.
If you can shut the water off and stop the flood. Remember if you call a plumber after-hours, there’s going to be an after-hours fee. As a business owner, it costs me more money to get a plumber there at night because now I have to call him at home, wake him up, get him to your house and take care of your problem and get him back. So it’s going to cost me more money.
He does over time; you’re going to have to pay that overtime. The other reason you may not want to call a plumber or an emergency plumber after hours it’s harder to get parts. Every truck can not stock every single piece of plumbing material that may be required to do a job. Don’t get me wrong, our trucks are stocked pretty well but it’s impossible to have every brand of faucet, of cartridge, type valve, everything that there is and when things go wrong in the middle of the night, and you’ve paid somebody a lot of money to come over there just to tell you they’re not going to be able to get the part till tomorrow, that’s a good reason to give them maybe not a call. There are reasons to call a plumber.
My most important advice: know what plumbing company you’re going to call before you ever need them. That will give you peace of mind.